The Right Combination of Hardware, Software, and People
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"Our previous IT providers were incapable of providing the service that our growing company needed. This left our computer system in a haphazard and disorganized state. However, working with Alliance Technologies has been a major improvement. Alliance has very thorough technicians who care about my company. They are available whenever problems arise and they go the extra steps to solve them quickly."
"We are a very small piece of their business, but Alliance Technologies gives us service like we are a million dollar account. My account representatives are very knowledgeable and professional. They have made every effort to assist me. We really appreciate the assistance Alliance has provided over the past few years."
"We chose Alliance Technologies because they came along beside us and fit our unique need; other vendors wanted us to buy into their templates. Essentially, Alliance Technology molded their business into ours. Alliance meets every challenge we put before them. One service component we greatly appreciate and value is a dedicated and consistent Alliance technician. He knows our system, he knows our business, he knows us, he understands what we are trying to accomplish and what needs to be done - he anticipates problems instead of waiting for one."
"While we are a small company, our computer system is the life-blood to our operation and Alliance brings to us the same degree of expertise, professionalism, and strategic positioning as any other client. They are a valued partner in our business and we are better because of them."
"We would like to share some thoughts on the performance of our support technician. Our technician is knowledgeable, persistent and enjoyable to work with. He has very good communication skills including the ability to speak in a way that we can make informed decisions. We feel he has great follow-up. He seems to care about us as a customer. He goes the extra mile to tie off loose ends and fully completes the task/project. We acknowledge that customers are more adapt to complain than to praise ... we want to take this opportunity to praise him and extend our appreciation for his work. On a scale of 1 to 5 where 5 is best, he would get a 5+.
Thank you!"
"We have a strong working relationship with Alliance Technologies and have had one for a number of years. They have a very dedicated staff with a broad range of skills to draw upon. Alliance and LCS collaborate on a number of joint support initiatives, so it's imperative that we're able to work together as closely as we do. We count on Alliance Technologies as one of our highly valued business partners."
"Alliance Technologies has provided us with superior service and aided us in becoming a very successful company. Our onsite technician has been very consistent and does a first rate job in maintaining our systems. In addition, the Help Desk support has been very helpful and is readily available whenever we need them. All in all, Alliance Technologies is a valuable business partner that makes our lives easier with their great service."
"Having the Alliance Technologies consultants work at BCC on a regularly scheduled basis has freed my time to better serve BCC clients. We appreciate the professionalism of the Alliance Technologies consultants in providing both problem solving and planning advice."
"Alliance Technologies is very qualified and offers a plethora of resources with many different areas of expertise. They are very knowledgeable about the requirements placed on banks and the uniqueness of our industry. They are consistent in their approach and know our bank and our infrastructure very well. For as long as we’ve been with Alliance we have not had turnover with our support staff and that has been a major benefit for us. Their technicians know our environment very well and we are working with the same people year after year."
"Overall, our experience working with Alliance Technologies has been positive. Alliance has given us guidance and ideas as we have made these infrastructure changes. They also introduced us to VMware for virtualization which has provided great value for us."
“Although we consider ourselves a small company, our network infrastructure is just as complicated as that of a large organization. We have multiple locations and support many remote workers. Alliance Technologies is able to provide us with the level of expertise we need to manage a sophisticated network and computing environment. The bottom line is that we really trust the people at Alliance Technologies. I don’t have to watch over the people that support us. This speaks to their quality of people and their integrity. They’ve been a partner of ours for so many years it’s almost like they are our own employees. Alliance does a great job documenting our network information. I feel confident that if we ever lost our primary support person our business would never skip a beat. We are currently evaluating our phone systems and considering a VOIP solution. In situations like this it is great to have a company like Alliance to turn to with help and provide advice on new projects. Alliance is helping us evaluate different solutions in order to make the right decision for our future needs.”
In 2008, Law Firm Ahlers & Cooney, P.C. was affected by the flooding and employees were unable to reach their sixth floor office space. They enlisted Alliance Technologies to help move their network and rebuild it again at an alternate location. As a result, more than 40 employees could continue to do business as normal.
“When the waters started to rise in 2008, Alliance Technologies was creative in working with us to produce options for our firm so we could continue business as normal,” said Joe Gassman of Ahlers & Cooney, P.C. “The cooperation and efforts of the technical staff made the transition of our office to their facilities extremely efficient and with an unexpectedly low level of incident or difficulty. Because of Alliance’s creative solution and availability of office space, we were able to have an uninterrupted continuation of business during a period of time that proved to be very difficult for the people and businesses of Des Moines.”
"We have been working with Alliance Technologies for several years. Alliance provides us with various products and services, including computer network support, Microsoft/Windows software, storage and backups, routers, anti-virus and virtualization software and support. Using Alliance gives us one go-to company to help us with all of our information technology needs."
Kyle Smith
Operations/IT Manager
Smith Fertilizer & Grain
GeoMelt
I just wanted to thank Alliance Technologies for your recent help to our firm in the obtaining of a computer and some equipment. We appreciate doing business with you and look forward to our continued relationship in the future.
Paul A. Drey
Attorney
