Help Desk Knowledge Base

Help Desk Knowledge Base

Included below are articles, support documents, helpful tips and website links that have been beneficial resources for our customers. Check back often for updates! Also, if you have something you'd like us to share just let us know - send to support@alliancetechnologies.net.

Documents

Internet Security Tips

How to Avoid Phishing Scams and Identity Theft

Configuring Automatic Updates on Windows XP

Configuring Automatic Updates on Windows Vista

Website Links

Free PDF creation software. CutePDF allows you to create PDF files from any printable document (such as Word):
www.cutepdf.com

Password generator to hlep you create good passwords that are secure:
www.goodpassword.com

Firefox 3.5 web browser downloader (alternative web browser for accessing the Internet):
www.mozilla.com

Adobe Reader 9.1
http://get.adobe.com/reader/

Latest Windows updates from Microsoft
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us