Software and End User Documentation

Aside from Network Documentation, we also offer technical software and end-user documentation to assist you in documenting your software and computer policies. Our services are varied, so please take a moment to look over what we can offer.

Software Documentation

  • Software Manuals
  • Help Files for Custom Software (F1 Help)
  • Software Training Guides

End-User Documents

  • Procedural Software Documentation
  • End User Computer Policies
  • Software Training Power Point Slides
  • Website Copy

Policy Documentation

  • Web Use Policy
  • Workstation Use Policy
  • Server Maintenance Policy
  • Workstation Maintenance Policy
  • Password Policy

In order to meet your documentation needs, we follow a three step process:

Consultation
Our staff will meet with your on-site engineers and managers to determine what you want out of documentation. Our documentation ranges from skeletal to exhaustive, and during this first consultation our staff will work with you to determine your specific needs.
 
Demonstration
Once the consultation is complete, our staff can create a quick demo on a small portion of the overall scope of the project and present it to you. This step isn’t always needed, but for a large project it’s usually best to demo so we can be sure we understand your needs and expectations. Once you’ve approved the format and depth, our staff will begin the project
 
Implementation
Our staff will draft the complete project, creating documentation to fit your specific needs. After this stage is complete, we will work with you to help you develop strategies to maintain your documentation to ensure it remains a quality resource for youin the future.

Contact us today to discuss how we can assist you with your documentation projects.